Order Online, Pick Up In-Store

• When checking out, select "Store Pickup" rather than a paid shipping option. The Hilo Discount Fabric Warehouse location will automatically be listed. This option is FREE
• After placing your order and receiving the confirmation, e-mail info@gotfabric.com within 24 hours letting us know that you have selected in-store pick up, your order number, and which store you would like to pick up at. (Hilo, Kona, Maui, Kauai, or SCOC).
• If we do not hear from you within 24 hours, we will send one e-mail asking for confirmation on where the order will be picked up. If there is no response, we will send the order to the nearest location to your shipping address. If the address is not within a reasonable distance from one of our locations, you will be invoiced for shipping charges and your order will be shipped to you. 
• You will receive a phone call when your order is ready to be picked up at the store. 
• Please note that at this time orders will be shipped to the individual stores once a week. The deadline to place orders for the week is Monday at 12PM if you would like to ensure that your order goes out that week. Anything that comes in after that may be processed and sent out the following week. If you have an extenuating circumstance that requires that you receive your order in a more expedited manner, please either have it shipped to your home or e-mail us at info@gotfabric.com and we will attempt to get it to you sooner. 
• Orders are processed on Monday, Wednesday, and Friday. Our office is closed on Tuesday and Thursday. 
• Any questions can be e-mailed to info@gotfabric.com. We will respond within normal business hours. 

• GotFabric and Discount Fabric Warehouse are two separate divisions of the same company. We are unable to give you VIC points through the Discount Fabric Warehouse VIC program at this time.